How can I share a folder?
In the free version of RowShare, you can't share folders. Each table has to be shared one by one. Your co-workers will need to bookmark each of your tables as they can't navigate in your personal acc…
How do I move a table from My Personal Tables to RowShare Business?
If you have a RowShare table stored in your free personal account, you can move it to RowShare Business by clicking Copy / Move from the action bar above the table.
How do I receive a deadline reminder before the real deadline?
You might want to have two date columns: One is a Date column, that shows the actual deadline. The other is a https://help.rowshare.com/l/en/article/0kp1ke23bi-column-types#datescolumn and will trigg…
How do I link tables?
You can link a column’s contents to a column of another table by adding a column of type “Linked List”. This lets you choose a value from the other table. Data is not updated live, and there is no da…
My subscription was deactivated, what happened?
It might be because you tried too many times a wrong password, because a payment was declined or because your Administrator canceled the subscription. If you need more information or want to request…
What information is collected when using a social login?
We only collect your email address, and first and last names.
How can I be notified when someone modifies a table?
Subscrible to a table by clicking on the “Bell” icon on the top right of your table. You will be notified when the table is updated. Click again on the bell to unsubscribe.
Why didn’t RowShare import all the rows in my Excel file?
Depending on your RowShare plan, Excel import might not import all rows. See plan differences on our Pricing page.
How do I recover deleted rows?
There is no backup or undo feature for that situation. However, RowShare Business users have a bin to restore any deleted table.
How can I recover a deleted table?
RowShare Business tables can be restored. Upon deletion, they are moved to the bin. Your RowShare Business administrators can then restore them.
Is there a maximum number of rows per RowShare table?
Row limit depends on your RowShare plan. See plan differences on our Pricing page.
Where do I find my last invoice?
Go to your RowShare Business Settings page (available from MyRowShare ) and you will find your billing history under “Plan and Billing”.
Can I hide columns?
To hide columns from others, go to the column settings by clicking on the gear icon on the header of the column you want to hide, scroll down and set the column permission as “Column is hidden for co…
Can anyone without a RowShare account edit a table?
Anyone editing a RowShare table needs a RowShare account. Every row is owned by its creator and can later be transferred to another user. If you want users to enter data without an account, you might…
How do I save a table?
You do not need to save your tables. Everything you have created (tables, columns, rows) is automatically saved.
Can a RowShare Business subscription have more than one administrator?
Yes, you can specify which members are administrators in the Members tab of the organization’s admin view. A subscription must always have at least one active Administrator. Administrators can access…
How do I delete a table?
You can delete a table by clicking on the “Settings” button above your table. Then click on “Delete this table” at the bottom of the page.
How is this different from Google Sheets or Excel Online?
Great question! RowShare is a collaborative table and not exactly a spreadsheet. What is the difference? Amongst the differences (focusing on the positive ones), I could list: RowShare ability to han…
How do I register or log in?
You can log in or register directly via your Facebook, Google or Microsoft account. It's quick and easy. No need to remember a new password. We only use your email and name. We do not ask or use any…
What is my RowShare login?
Your e-mail address is your unique identifier for your RowShare account. It is either the email address of the social login you chose to join RowShare (Facebook, Google, Microsoft) or the email you s…
How do I unsubscribe from RowShare Business?
As a subscription Administrator or Billing Manager, you can change or cancel your RowShare Business subscription at any time. To do this, go to the tab Plans and billing in the admin view. From here…
How can I contact the support team?
Nothing's easier! You can simply use the Contact Form or click the LiveChat icon if we are online.
How do I back up RowShare tables?
Today, RowShare doesn’t provide the feature to backup tables, but you can plan one of the following recurring actions: copy your table. export it to Excel. back up your RowShare data with Zapier. You…
How do I print a table?
We do not offer (yet) a dedicated Print feature. Here are your options: You can use the print option of your browser (available from the browser menu or by hitting CTRL + P). You can also print when…
Can I get notifications about specific rows?
If you want to be notified on a given date about a specific row, create a column of type reminder (or ask the table owner if you do not own the table). For each row, if a date is specified in this co…
Where does RowShare store my data?
RowShare data is stored in a secure Microsoft Azure datacenter in The Netherlands, Europe. For tables in RowShare Business and Enterprise accounts, we keep the data as long as the subscription is act…
Excel Sync doesn't work
If you can't get Excel to get RowShare data through Excel Sync, it's most likely because Excel lost its connection to RowShare. Excel stores its login credentials in Internet Explorer, regardless of…